What you think about our software?

We are really interested in your opinion about our software and we would like to learn more about your everyday experience with it.

Technical support

If you have any issues with your software, do not hesitate to contact us by providing the following information:

    The USB Security keyform

    A Key Form (keyform) is always needed whenever you contact us for Support. Therefore do not forget to include one in your email.


    DRAWings software

    You can send us the key form from DRAWings by following the steps below:

    1. Run DRAWings software
    2. Click on "Tools" menu, in the "stitch" part of DRAWings software
    3. Click on "Security keys"
    4. Click on "Keyform" button (top right)
    5. A new window will come up with the key form information.
    6. Click on "File" - "Save As" option and save the key form.
    7. Then send it by e-mail together with your questions.

    eXPerience or modular software

    You can send us the key form from eXPerience/modular by following the steps below:

    1. Run eXPerience/modular software
    2. Click on "Tools" menu
    3. Click on "Options" and then on "Key" tab
    4. Click on "Keyform" button
    5. A new web browser window will come up with the key form information.
    6. Click on "File" - "Save As" option and save the key form or copy the information shown and paste them in the email
    7. Then send it by e-mail together with your questions.



    Full description of the issue you are facing

    Please send us a full description of the problem and how you managed to produce it. If the issue has to do with a specific design please send us the design together with instruction on how to reproduce it.




    Screen capture of the error message

    If you receive a specific error from the Software please send us a screen capture (http://take-a-screenshot.org/) of the dialog that has this issue or from the entire software, to check it





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For Sales

Have you placed an order? Do you need advice about a Wings Systems product? Would you like some help finding what you are looking for on the site? Do you want to find out more about our software trade-in?
Please fill in the "Comments" area with what exactly you are looking for.

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For partners

Do you wish to propose a partnership? We would be happy to hear from you and glad to arrange a partnership. Please send us your contact information and a description with the partnership you would like to have with us.

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Make a wish

Please send us what you want to see in our software. What you like or dislike and what you want to be changed. Your comments are important for us and we will give our best to make them reality.

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Wish list


Dear customers,
We are really interested in your opinion about our software and we would like to learn more about your everyday experience with it. We would appreciate it if you spent some time to answer the following questions that will help us better understand your needs which we will take under consideration while developing new features that will make your everyday embroidery life easier and more productive. Your feedback is important for us and we will continue to do our best to meet your needs in all our software releases.
Thank you in advance for your time.


*Prefix:

*Full Name:

Company Name:

Type of Business:

Telephone number:
(Include Area Code)

*Location:

State:

*E-mail address:

*Select Software:

Version:

Serial Number:
(USB key number)

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Q: Which features/tools of the software do you frequently use?

Q: Which features/tools of the software don't you like and why?

Q: Please state some abilities that you would like the software to have:

Q: Please state the features of the software you would like to be improved and in which aspect (please describe):

Q: Please add any further comments/suggestions regarding the software:

Captcha:






*=Required




- Find Serial Number


You can find the Serial Number on your USB key or in "Help>About..." dialog.

Serial Number